2025 Summer Intern - Contact Center Global Dashboard
Indianapolis, IN
Internship
Onsite
$45/hr - $45/hr
Intern
Roche is a pharmaceutical and diagnostics company that offers medicines and diagnostic tests for various medical conditions and diseases. The internship role involves collaborating with the data analytics team to develop a global dashboard, integrating data from multiple sources, and ensuring data accuracy and usability.
Responsibilities
You will collaborate with the data analytics team to gather requirements and understand the data sources,while assisting in the design and development of a global dashboard to visualize key metrics and data points
Integrate data from multiple sources including internal databases, websites, servers, and third-party APIs
Ensure data accuracy, consistency, and completeness across the dashboard, as well as perform data cleaning, transformation, and analysis when needed
Develop and maintain documentation for the dashboard including design specifications, user guides, and data sources
Test the dashboard for functionality, performance, and usability, and work with stakeholders to gather feedback and make iterative improvements to the dashboard
Qualification
Required
Must be pursuing a Bachelor's Degree
Required majors: Informatics, IT, Data Science, Computer Science, Information Systems, Business Analytics, Information Science or related fields.
Strong problem-solving skills and attention to detail
Data Mining experience / understanding of how data is extracted and presented in a user friendly way
API understanding
Preferred
API development, prior Telecommunications experience
Basic understanding of data visualization tools such as Tableau, Power BI, or similar platforms
Excellent communication, collaboration, and interpersonal skills
Knowledge of programming languages such as Python or R is a plus
Complements our culture and the standards that guide our daily behavior & decisions: Integrity, Courage, and Passion
Benefits
Paid holiday time off benefits
Roche is a pharmaceutical and diagnostics company that offers medicines and diagnostic tests for various medical conditions and diseases. It is a sub-organization of Roche France.
