Data and Evaluation Intern - Unpaid/Hybrid
Dallas, TX
Internship, Full-time
Hybrid
Intern/New Grad
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. The Client Voices Intern will support the Client Voice Initiative by creating processes to strengthen client voices and increase accountability through measuring client satisfaction.
Responsibilities
- Data Collection
- Develop MS Form Survey
- Conduct Survey via phone or in- person
- Records survey results
- Submits timesheets to HQ MEL Teams
- Co-facilitates data check-in and data review meetings
- Co- Develop action plan based on results and monitors progress
- Analyze & Present Survey Results
- Prepare Survey results for batch upload
- Upload batch upload file to shared Box folder
- Analyze results in the Survey data dashboards (PBI)
- Co- Plan data review and action planning meeting
- Communicate key findings and recommendations
- Monitor Progress & Evaluate Outcomes
- Develop tracking tools based on survey results
- Co-Develop an Action Plan
- Evaluate the outcomes of the actions taken based on results
Qualification
Required
- Ability to work effectively in an environment that is multi-cultural and multilingual, experience using interpreters desired
- Highly effective communication skills, emotional intelligence, and situational awareness
- Highly adaptable and flexible self-starter with ability to work independently as well as collaborate with others, juggle multiple priorities, and meet deadlines in a demanding work environment
- Proficient in the use of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Fluency in English; written and spoken.
Preferred
- Fluency in a primary client language is highly preferred (Spanish, Arabic, Farsi, Karen, Burmese, Kinyarwanda)
- Data analysis skills is highly preferred.