Gilead Sciences is a biopharmaceutical company that discovers, develops, manufactures and commercializes therapies for critical diseases. As an intern, you will contribute to high-impact projects that advance the company’s mission while gaining real-world experience. Responsibilities include troubleshooting applications, assisting end-users, and collaborating with cross-functional teams.
Responsibilities
Respond to user-reported issues related to the custom applications promptly, providing timely and effective solutions or workarounds. Troubleshoot technical problems, identify root causes and implement corrective actions.
Assist end-users by providing clear and concise instructions over various communication channels (email, chat, phone) to help them navigate and utilize the applications effectively.
Assist in collaborating with cross functional teams including developers, QA, other business analysts, business process owners and validation team on enhancement requests or anything related to release management.
Contribute to the continuous improvement of processes, identifying opportunities for automation, efficiency enhancements, etc.
Assist with ad hoc projects to support department goals and objectives
Showcase your work with a final presentation (PPT) near the conclusion of your internship
Qualification
Required
Must be at least 18 years old
Must have a minimum GPA of 2.8
Authorized to work in the United States without Sponsorship now or in the future or CPT/OPT through your University.
Must be currently enrolled as a full-time student at an accredited U.S. based university or college enrolled full-time in the Fall Semester at an accredited university/college after the completion of the internship
Must be a Rising Sophomore, Junior, or Senior in undergrad or a Graduate or Doctoral Student
Must be able to complete a 10-12 consecutive week internship between May and August
Must be able to relocate if necessary and work at the designated site for the duration of the internship
Preferred
Preferred Degree qualification: Undergraduate
Basic knowledge of Software of Service, data integration, and software development life cycle etc.
Strong interest in exploring creative solution by applying technology in clinical trials and R&D space
Proficiency with MS Office Suite
Strong communication skills and attention to detail
Ability to identify issues and seek solutions
Ability to work both independently and collaboratively
Demonstrated commitment to inclusion and diversity in the workplace
Efficient, organized, and able to handle short timelines in a fast-paced environment
Benefits
Paid company holidays
Sick time
Housing stipends for eligible employees
Gilead Sciences is a biopharmaceutical company that discovers, develops, manufactures and commercializes therapies for critical diseases.