The Boston Beer Company is a dynamic organization seeking a Communications COOP for their Communications Team. This role provides current college students with exposure to real-life business challenges while developing core project management skills and marketing acumen.
Responsibilities
Support the Boston Beer Company communications team including external, internal and consumer communications
Manage the day-to-day responses to drinker contacts across all brands using CRM system
Answer consumer inquiries by email promptly and thoroughly in a friendly and courteous manner
Write and maintain brand messaging for drinker-facing communications
Assist in regular data mining and brand insights reporting
Prepare and send mailers to media and drinkers including but not limited to: product samples, refund checks, swag, etc.
Build media lists, editorial calendars, pitch materials, research backgrounders, and provide general PR support for brand leads
Attend team, department and cross-functional meetings for exposure to other areas of the business and stretch opportunities as desired
Qualification
Required
Must be currently enrolled in Bachelor’s Degree program
Valid Social Security Number needed by first day of employment
Must be able to commute daily to the Boston Design Center in the Seaport District of Boston, MA.
Must not require sponsorship to work in the United States, now or in the future
Preferred
Course work and interest in Marketing, Communications, Public Relations, or similar
Working knowledge of Excel, Word, PowerBI, PowerPoint, and Outlook
Candidate must be confident, collaborative, solutions-oriented and self-starter who is an adept multi-tasker with the ability to prioritize effectively
Strong written and verbal communication skills
Prior professional experience is required, preferably with some customer service experience
Sound judgment and risk assessment skills
Good team player; you will interact with many people in the company and we are the voice of the company.
A willingness to learn about Boston Beer Company products and history
Benefits
Impactful projects and learning sessions
Inclusive, welcoming experience
Employee resource groups
Development training programs
Hands-on training in the office and at its breweries
Weekly lunch and learns
Skill building sessions
Weekly 1-on-1 check-ins with their manager
Final presentation to the business leaders
We are The Boston Beer Company and together we are heavy.
