Adobe is a software company that provides its users with digital marketing and media solutions. The company is seeking a user research and innovation intern to help improve existing products and explore new opportunities in the digital creative space. The intern will work closely with various teams to evaluate product-market fit and deliver insights for business strategy.
Responsibilities
Use an evidence-based research approach to evaluate product-market fit for products in development and to improve our existing digital creative apps. You'll iterate throughout the product development cycle supporting product managers, engineers, marketing partners, and designers who work together to build the world's best creative apps.
Identify and explore new opportunities before they make it onto the drawing board, uncover customer needs and aspirations, refine product / solution definition, and provide critical insights for business strategy.
Define and drive the most appropriate forms of research to understand our current and potential customers, including surveys, on-site and remote interviews, user-initiated feedback tools, A/B testing and experiments, and other methods.
Synthesize information from qualitative and quantitative sources, and integrate with in-product data analytics to deliver insights and recommendations.
Collaborate with web and customer analytics, third-party and syndicated research to provide a robust view of our customers.
Present and evangelize the insights to cultivate a highly informed, more effective, and more empathetic product organization. Strong visual and verbal communication skills are a must-have!
Qualification
Required
Current enrollment in a college or university working towards an MA / MS or Ph.D. degree in Social Science, Cognitive/Behavioral Science, Human-Centered Design or related field (program must include research as a focus)
Proficiency or strong experience with qualitative methods (interviewing, usability studies, ethnographic observation)
Experience / core proficiency in quantitative methods, behavioral analysis, and statistical concepts
Meticulous eye for detail, while leading multiple projects simultaneously
Curiosity and passion for enabling people from any background to express their creativity.
Ability to participate in a full-time internship between May-September
Preferred
Benefits
Adobe is a software company that provides its users with digital marketing and media solutions.